Sold by: Glean
Deployed on AWS
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
4.7
Overview
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
A standout feature is Glean Agents - AI assistants that can be created and customized by any employee using natural language, without requiring technical expertise. While maintaining enterprise-grade security and compliance, these agents transform complex workflows into streamlined processes. By automating traditionally time-intensive tasks across departments, Glean Agents enhance team efficiency and drive measurable improvements in customer satisfaction.
The platform's comprehensive approach to knowledge management and task automation makes it a powerful tool for organizations seeking to modernize their work processes and maximize productivity.
Highlights
- Information Fragmentation: Glean addresses the challenge of deploying and adopting generative AI across enterprises in a secure and centrally managed manner. It simplifies the complexity, cost, and security risks associated with federated shadow IT approaches by using its foundational enterprise search to create a contextual knowledge graph that powers applications and agents.
- Productivity Loss: Employees often spend excessive time searching for information and performing repetitive tasks. Glean agents automate these processes, saving valuable time and increasing productivity across the organization.
- AI Literacy and Adoption: Many organizations struggle with inconsistent AI adoption due to varying levels of technical expertise among employees. Glean democratizes AI access through intuitive no-code interfaces and personalized assistance, enabling all employee regardless of technical background to leverage advanced AI capabilities in their daily workflows without extensive training.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Seats | Number of monthly Glean users | $100,000,000.00 |
Dimensions summary
You buy this platform on a contract basis priced per seat. A seat is one monthly Glean user. Your total cost scales directly with the number of users you enable each month. There are no separate tiers or instance sizes to choose from — pricing follows a single per-user unit. To adjust cost, you add or remove seats based on how many people in your organization need access.
Top-of-mind questions for buyers
A seat is one monthly Glean user — an individual person you enable to access the platform. You are billed based on the number of users active each month. Each person who uses Glean counts as one seat, regardless of which apps or features they use.
Your cost tracks the number of monthly Glean users you enable. Adding users raises your seat count; removing users lowers it. There are no separate tiers or instance sizes, so cost moves in a single per-user unit as your active user base changes.
No. Pricing follows a single per-seat unit based on monthly users, not the number of app connectors or data sources you enable. Glean connects to many business tools and indexes company data, but your bill is driven only by how many people have access.
glean.com
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Vendor support
Please allow 24 hours before being contacted by one of Glean's support engineers.
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Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge.
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The platform where AI gets to work, so an enterprise can reinvent how work gets done. Run AI on your most business-critical processes with results you can count on and a cost you can control.
Our Professional Services offer unmatched expertise when it comes to AI transformations. We have worked with some of the world's largest organisations. Glean is an AI-powered search and knowledge discovery platform designed to help businesses find and retrieve information across various applications. Our Professional Services include expert advice on integrations, customisation, data security, and onboarding training.
Customer reviews
Information Technology and Services
Very Helpful Overall
Reviewed on Sep 04, 2026
Review provided by G2
What do you like best about the product?
Very helpful to connect my data and make things more efficient
What do you dislike about the product?
Doesn’t connect to all my sources easily
What problems is the product solving and how is that benefiting you?
Helps connect things efficiently.
Utilities
One Search Bar Across Everything—Fast, Permission-Aware Results and Expertise Discovery
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
What I like best about Glean is having a single search bar that actually spans everything I touch day to day — Confluence, Jira, Slack, Gmail, Salesforce, GitHub, and more — instead of me remembering which silo a doc lives in and re-searching it five times in five tools. As a PM, I'm constantly pulling context (a stakeholder's history on an account, a prior decision buried in a Slack thread, a PRD from months ago), and Glean surfaces the right result with permission-aware ranking so I'm not wading through things I can't even open. The employee/expertise search is a quiet favorite too — "who actually worked on X" resolves in seconds instead of a round of Slack pings. Net effect: less time spent re-finding institutional knowledge, more time spent using it. Worth it for us — the time saved searching across tools easily outweighs the cost.
What do you dislike about the product?
My honest nitpick, more a "could be even better" than a real gap: with so many sources connected, the out-of-the-box result mix sometimes skews toward the noisiest source (Slack threads) over the more authoritative one (a Confluence spec or Jira ticket) for the same query. It's not wrong, just not always weighted the way I'd want by default. A bit more control over per-source weighting or easy per-query source filtering would make an already strong tool feel even sharper for power users.
What problems is the product solving and how is that benefiting you?
Glean solves the "I know this exists somewhere, I just don't know where" problem. Before it, finding context meant checking Confluence, then Jira, then Slack, then asking a colleague — and often still not finding the original source. Now it's one search across all of those, so I can quickly pull up prior decisions, related tickets, past conversations, or the right subject-matter expert without the manual hunt-and-ask cycle. The benefit compounds in a PM role specifically: faster ramp-up on unfamiliar areas of the product, faster prep before stakeholder conversations, and fewer duplicated efforts because I can actually surface what's already been decided or built rather than re-litigating it. It also shortens the "who do I even ask" step — the expertise search gets me to the right person directly instead of routing through a chain of Slack pings. Net result is less time spent on information archaeology and more time spent on actual decision-making and execution.
Recommendations to others considering the product:
To enhance Glean's effectiveness, consider implementing more granular control over source weighting and filtering options. This would allow users to prioritize authoritative sources over noisier ones, ensuring more accurate and relevant search results. Additionally, providing customizable settings for power users could further refine the search experience, making it more tailored to individual needs.
Richard P.
Simplicity and Contextual Efficiency Drive Business Value
Reviewed on Aug 30, 2026
Review provided by G2
What do you like best about the product?
I like Glean for its simplicity and ease of use, which add value to the business. It allows me to access data with context at speed, and it's great for creating documents with high context, contributing to efficiency. It's also a critical tool in our ecosystem.
What do you dislike about the product?
Nil
What problems is the product solving and how is that benefiting you?
I use Glean for accessing data with context at speed, which enhances efficiency and provides high-context document creation.
Public Safety
Intuitive & Context-Informed, with Room for Improvement
Reviewed on Aug 30, 2026
Review provided by G2
What do you like best about the product?
I like how intuitive it is, especially for users who aren’t very familiar with AI. And of course, it’s super convenient having all of our company context available for really informed, helpful answers.
What do you dislike about the product?
Sometimes it doesn’t feel as consistent as other LLMs, for whatever reason. I’ve had multiple reports of people having better answers in GPT/Claude than in Glean using the same models. It can also be finicky with retrieving data from Microsoft apps, in my experience.
What problems is the product solving and how is that benefiting you?
Enterprise search has been a huge benefit for our company, especially because we are on many different ERPs and platforms. We are also using Glean to create a variety of agents for a variety of roles and business use cases, which has significantly sped up and potentially improved the accuracy of a number of workflows.
Information Technology and Services
My Go-To Second Memory for Emails and Strategy
Reviewed on Aug 29, 2026
Review provided by G2
What do you like best about the product?
I use it to complete every single task I do for writing emails strategizing on opportunities it acts as my second memory
What do you dislike about the product?
Sometimes its AI results are not accurate
What problems is the product solving and how is that benefiting you?
Saving me time on menial tasks so I can focus my attention on more complex work