Category: Advanced (300)

Rich Communication Services (RCS) brings branding, rich media, and verified sender identity to your customers’ native messaging app. This walkthrough shows how to create, register, and test an RCS agent on AWS End User Messaging entirely from the AWS CLI, from brand assets to verified inbound messaging with an automatic keyword response.

Learn how to send every RCS content type (text, files, rich cards, carousels, and suggestions) with the SendRcsMessage API in AWS End User Messaging RCS, using Python. Each example includes a validated payload plus delivery controls such as message expiration and per-message SMS fallback.

In this post, you learn how to build an attachment processing pipeline that automatically extracts email attachments and classifies them with Amazon Bedrock.

In this post, you learn about the business problem this feature solves, how the new suppression precedence works, and how to implement tenant-level suppression for your multi-tenant email platform.

In this post, we show you how RCS on AWS End User Messaging solves customer engagement challenges through verified branding, interactive features, and automatic SMS fallback. You get a branded messaging experience with the reliability of SMS built in.

In this blog post, you’ll learn how to build a template manager and messaging API using API Gateway with JWT authentication for secure access, Amazon SQS for reliable message queuing, AWS Lambda for serverless processing, AWS End User Messaging for SMS, and Amazon Simple Email Service (SES) for email.

Educational technology (EdTech) providers face the challenge of maintaining seamless, personalized communication and presenting the right recommendations to their diverse stakeholders. This post explores how combining Amazon Web Services (AWS) End User Messaging and WhatsApp Business API with the advanced AI capabilities of Amazon Bedrock can transform educational engagement.

Introduction Businesses and organizations today struggle to effectively communicate with their customers, employees, or other stakeholders across the diverse range of digital channels they now use. One common problem arises when the requirement to exchange information quickly and reliably extends beyond traditional email. This issue challenges organizations where recipients lack immediate access to email. This […]

In this post, we will walk through using Amazon Pinpoint and Amazon Quicksight to create customizable messaging campaign reports. Amazon Pinpoint is a flexible and scalable outbound and inbound marketing communications service that allows customers to connect with users over channels like email, SMS, push, or voice. Amazon QuickSight is a scalable, serverless, embeddable, machine […]